A. GENERAL INFORMATION
1. Customized Trip Product Descriptions:
2. Cruise Trip Product Descriptions:
2.1 TrueTrips Cruise Trips: TrueTrips arranges cruise trips using select cruise suppliers. In addition to the TrueTrips Terms & Conditions, guests traveling on a cruise trip are subject to the policies outlined in the Terms & Conditions of the individual cruise company that has been booked for them. The TrueTrips service fee does not apply to ‘cruise only’ arrangements.
3. Other Information:
3.1 Payment: TrueTrips itinerary quotes are provided in Euro and include a 3% direct deposit discount. If payment is provided by credit card, such a discount will not be applicable. U.S. dollar payments or any non-Euro denominated currency payments will be converted to Euros upon receipt. If value added tax, municipal tax for TrueTrips, or direct hotel taxes, or supplier tax increases between the time of this agreement and the time the guests travel to the agreed destination, TrueTrips reserves the right to increase the total price of the travel package proportionately in order to reflect such increase, and therefore guests will wholly assume the cost of such an increase, if applicable. In the event a refund is provided, currency conversion costs and expenses associated with exchange rate fluctuations will be subtracted from such refund.
3.2 Passports and Visas for countries in the Schengen area : U.S. and Canadian citizens may enter the Schengen area for up to 90 days for tourist or business purposes without a visa. U.S citizen’s passport should be valid for at least six months beyond the period of stay and Canadian citizen’s passport should be valid for at least three months beyond the period of stay. Non-US or Canadian citizens should contact the appropriate consulate for information on necessary documents required. The above requirements are subject to change at any time. It is the traveler’s responsibility to check with the equivalent embassy and its consulates for up-to-date information.
B. TERMS & CONDITIONS
1. Customized Trip Deposit and Full Payment Policy
Cancellation Policy A:
Cancellation Policy B:
Cancellation Policy C:
Failure to provide full payment according to above outlined schedules will result in cancellation of your TrueTrips customized trip, and no refund of payments made to date will be provided by TrueTrips.
2. Supplemental Information:
2.1 Cancellation Insurance: It is the traveler’s responsibility to protect his or her purchases. Travel Insurance is strongly recommended and in particular, cancel for any reason insurance. TrueTrips may provide information on optional trip cancellation insurance, please contact TrueTrips for information on cancellation insurance.
2.2 Limits on Third Party Responsibility for Publishers: There is no recourse to third party publishers including but not limited to Travel & Leisure, Meredith Corporation, Conde Nast Traveler, Wright’s Media with respect to any claims arising out of or in connection with the client’s relationship with or trip arrangements and execution by TrueTrips and/or its agents. Any such claims are governed by the laws of the Hellenic Republic.
C. GOVERNING LAW - DISPUTE RESOLUTION
1. The agreement between TrueTrips and the client shall be construed and interpreted in accordance with and governed by the laws of the Hellenic Republic.
2. TrueTrips and the client undertake to resolve in good faith any dispute that may arise from purchasing a TrueTrips customized trip or a TrueTrips cruise trip. If the amicable resolution of the dispute is not possible, the Courts of Athens shall have exclusive jurisdiction.