A. GENERAL INFORMATION1. Customized Trip Product Descriptions:
2. Cruise Trip Product Descriptions: 2.1 TrueTrips Cruise Trips: TrueTrips arranges cruise trips using select cruise suppliers. In addition to the TrueTrips Terms & Conditions, guests traveling on a cruise trip are subject to the policies outlined in the Terms & Conditions of the individual cruise company that has been booked for them. The TrueTrips service fee does not apply to ‘cruise only’ arrangements.
3. Other Information: 3.1 Payment: TrueTrips itinerary quotes are provided in Euro and include a 3% direct deposit discount. If payment is provided by credit card, such discount will not be applicable. U.S. dollar payments or any non-Euro denominated currency payments will be converted to Euros upon receipt. If value added tax, municipal tax for TrueTrips, or direct hotel taxes, or supplier tax increases between the time of this agreement and the time the guests travel to the agreed destination, TrueTrips reserves the right to increase the total price of the travel package proportionately in order to reflect such increase, and therefore guests will wholly assume the cost of such an increase, if applicable. In the event a refund is provided, currency conversion costs and expenses associated with exchange rate fluctuations will be subtracted from such refund. |
B. TERMS & CONDITIONS
1. Customized Trip Deposit and Full Payment Policy · A 1950 Euros deposit per person is required at the time of booking, in addition to any applicable commitment deposit, all of which counts towards the cost of the guest’s trip. · A non-refundable service fee of 395 Euros per person, with the exception of travelers under the age of 2 years old, is required at the time of booking. This service fee is additional to the cost of the trip and is in no way associated with any applicable commitment deposit. · Final payment is due 45 days prior to departure. · Full payment is required if your reservation is made within 45 days of departure. Cancellation Policy A: · 45 days or more before departure will be subject to a 1950 Euros per person cancellation fee. · 44-30 days before departure will be subject to a cancellation fee equal to the greater of 1950 Euros per person or 50% of the trip price. · 29-0 days before departure will be subject to a cancellation fee equal to 100% of the trip price. · Any applicable commitment deposit is non-refundable. · The service fee is non-refundable. 1.2.2 · A 50% deposit of the total package price is required at the time of booking, in addition to any applicable commitment deposit, all of which counts towards the cost of your trip. · A non-refundable service fee of 395 Euros per person, with the exception of travelers under the age of 2 years old, is required at the time of booking. This service fee is additional to the cost of the trip and is in no way associated with any applicable commitment deposit. · Final payment is due 60 days prior to departure. · Full payment is required if your reservation is made within 60 days of departure. Cancellation Policy B: · 60 days or more before departure will be subject to a 1950 Euros per person cancellation fee. · 59-46 days before departure will be subject to a cancellation fee equal to the greater of 1950 Euros per person or 50% of the trip price. · 45-0 days before departure will be subject to a cancellation fee equal to 100% of the trip price. · Any applicable commitment deposit is non-refundable. · The service fee is non-refundable. 1.2.3 · A 25 % deposit of the total package price is required at the time of booking, in addition to any applicable commitment deposit, all of which counts towards the cost of your trip. · A non-refundable service fee of 395 Euros per person, with the exception of travelers under the age of 2 years old, is required at the time of booking. This service fee is additional to the cost of the trip and is in no way associated with any applicable commitment deposit. · Final payment is due 120 days prior to departure. · Full payment is required if your reservation is made within 120 days of departure. Cancellation Policy C: · 120 days or more before departure will be subject to a 1950 Euros per person cancellation fee. · 119-46 days before departure will be subject to a cancellation fee equal to the greater of 1950 Euros per person or 50% of the trip price. · 45-0 days before departure will be subject to a cancellation fee equal to 100% of the trip price. · Any applicable commitment deposit is non-refundable. · The service fee is non-refundable. Failure to provide full payment according to above outlined schedules will result in cancellation of your TrueTrips customized trip, and no refund of payments made to date will be provided by TrueTrips. 2. Supplemental Information: 2.1 Cancellation Insurance: It is the traveler’s responsibility to protect his or her purchases. Travel Insurance is strongly recommended and in particular cancel for any reason insurance. TrueTrips may provide information on optional trip cancellation insurance, please contact TrueTrips for information on cancellation insurance. 2.2 Limits on Third Party Responsibility for Publishers: There is no recourse to third party publishers including but not limited to Travel & Leisure, Meredith Corporation, Conde Nast Traveler, Wright’s Media with respect to any claims arising out of or in connection with the client’s relationship with or trip arrangements and execution by TrueTrips and/or its agents. Any such claims are governed by the laws of the Hellenic Republic. C. GOVERNING LAW - DISPUTE RESOLUTION1. The agreement between TrueTrips and the client shall be construed and interpreted in accordance with and governed by the laws of the Hellenic Republic. 2. TrueTrips and the client undertake to resolve in good faith any dispute that may arise from purchasing a TrueTrips customized trip or a TrueTrips cruise trip. If the amicable resolution of the dispute is not possible, the Courts of Athens shall have exclusive jurisdiction. |