Travel Planning
Yes. Combining travel to more than one of our True Trips destinations is an excellent choice. Please contact a True Trips Travel Expert for further details by email at info@truetrips.com, or when completing our customized travel survey inform us that you would like to travel to more than one country and we will design your itinerary accordingly.
We ask all of our potential guests to complete our customized travel survey. This will provide us with all of the important information we need in order to design a trip that best suits your needs and preferences.
Yes. True Trips offers unforgettable customized honeymoon packages for this special occasion. Please visit our Romance customized trips section for details about how True Trips can plan your ideal honeymoon to some of the most romantic destinations in Europe.
No. True Trips is dedicated to offering complete experiences based on authenticity and intimacy. We feel that if we were to book only hotels, our guests would truly miss out on the True Trips guidance that enables them to fully experience a destination’s local culture and beauty.
No. All of our itineraries are created individually for each request we receive. Whether you plan to travel solo, as a couple, with family or a group of friends, True Trips will work with you to design a customized trip tailored to your specific needs and interests. In order to begin planning, please complete our customized travel survey and we will design your itinerary accordingly.
The price we provide you for your trip does not include your international arrival and departure airfare. Although we would be more than happy to book your international flight, we encourage you to make these arrangements on your own. Based on experience, not only will you receive a much better rate by purchasing your international airfare in the country you depart from, you will also have more flexibility and control of your choices.
All domestic transfers as per your itinerary will be included for you, as well as any flights within Europe in case you combine two or more countries during your trip.
Participants in a True Trips itinerary must be ambulatory so that they can get on/off cars, air planes, trains and ferries. Depending on the location, some hotels have a large number of steps without the presence of elevators. Additionally, some hotel stairs are narrow. Some more remote locations (like islands and small villages) often have rough pavement and a large number of steps. If you are concerned about accessibility, please feel free to get in touch with one of our True Trips Travel Experts by email at info@truetrips.com or by telephone at 1-800-817-7098.
Yes. Working with a travel agent can enhance your trip by providing you with information and advice not available on our website. True Trips has relationships with some of the best travel agents globally and would be pleased to work with yours.
Our travel programs are of a potentially moderately rigorous nature, but definitely not strenuous. Depending on the destinations included in your itinerary, your trip may include air, ferry, train and car transfers, but you will not feel overwhelmed by the quantity of travel. Our trips are not a forced march and always allow for plenty of free time. Scheduled activities are not mandatory, except of course for transfers between destinations. In order to fully enjoy the experience in southern Europe, travelers must be physically able to endure warm temperatures, while certain activities in any True Trips destination may require physical endurance.
When filling out our customized travel survey we strongly advise that you mention your concern regarding any accessibility issues so that your True Trips Travel Expert can make appropriate adjustments and recommendations to your itinerary.
True Trips uses only the finest upscale hotels in each destination included in your itinerary. All of the hotels in our portfolio are considered to be among the best hotels in Europe. Excellent quality of accommodation, location, service, and hotel management are all evaluated when selecting a hotel affiliate.
Yes. All True Trips affiliate hotels are fully air-conditioned.
Some of the hotels included in the True Trips portfolio have specific non-smoking rooms; however, some boutique hotels do not have specific non-smoking rooms because they are small establishments with a limited amount of rooms. If non-smoking rooms are requested, the hotels will be informed so that the rooms are cleaned to a non–smoking standard.
We always suggest spending at least one night in the city you arrive in, and one night at the end of your trip. This allows for a stress-free arrival and departure. Any delay you may experience from your international flight may mean that you run the risk of missing your connecting flight, train or ferry. If you wish to make a direct connection from your international flight to another location, you will have to accept the risk involved even though we have advised you against it.
Part of exploring a country and its traditions means discovering local cuisine. For this reason, True Trips does not include daily pre-paid meals. Instead, in each of our destinations we have carefully selected a variety of restaurants, ranging from traditional to upscale, so that you are able to fully enjoy an authentic gastronomic experience on your own. True Trips does offer pre-paid meals at a variety of excellent restaurants. If you have selected to include one or more pre-paid meals at one of our affiliate restaurants, we generally do not limit the menu choices except on rare occasions; in most cases, you will make an unrestricted selection from the restaurant's menu. If your itinerary includes pre-paid meals, you will receive a True Trips restaurant voucher to present to the restaurant and will only be responsible for paying the alcoholic or non-alcoholic beverages that you order. No other payment will be necessary on your part.
We advise all of our guests to consult the appropriate governmental agencies and embassies to determine applicable requirements. True Trips will assist in providing information to guests, but assumes no responsibility for advising guests of entry requirements. Cruise companies may refuse to embark or disembark a guest in the event that required documentation is not presented and shall have no liability whatsoever for a refund.
General
Our offices are open weekdays Monday to Thursday from 9:00 am to 9:00 pm Eastern European Time (EET), on Fridays from 9:00 am to 7:30 pm EET, and we are closed on the weekends. We do accommodate emergency calls for our guests when needed outside of our regular office hours. We would be happy to speak with you by phone in order to provide additional information - please do not hesitate to contact us at 1-800-817-7098 (dialing from the US) or at +30-210-61-20-656 (dialing from Greece or elsewhere).
There is no difference – we are the same team! True Trips is the single brand that describes our company as a whole. True Trips was born following the successful course of True Greece, founded by Christos Stergiou more than a decade ago. To learn more about us as a company, please visit What Is True Trips.
Booking your Trip
True Trips accepts American Express, Visa, and MasterCard. A direct deposit option is also available
Once you are ready to secure your trip, there are two options for you to choose from:
1/ Credit Card Payment in Euro (Expedited Booking): Please use our online payment option for secure payment by credit card - you can book your trip simply by clicking the “Book My TrueTrip” button in your preferred itinerary. If you need guidance or have any questions about the process, do not hesitate to give us a call at 1-800-817-7098.
Having charged your card, we will move ahead with placing your reservations and start the execution process. Note, this option does not include the cash discount outlined in your itinerary and thus the total price will be adjusted by waiving the 3% discount. Paying by credit card is a great option if you collect points, or if your credit card provider offers travel insurance – a couple of extra bonuses to keep in mind! We accept all major credit cards.
2/ Direct Deposit in US Dollars: If you would like to take advantage of the discounted trip cost by paying through a direct deposit, please give us a call at 1-800-817-7098 to provide us with your credit card details (only as a guarantee for your booking), and f