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HOW IT WORKS

Europe Trip How to Plan a Trip to Europe

Who we are and what we do

 

TrueTrips is a leading luxury travel company focused on providing our guests with personalized travel in multiple destinations in Europe. We have amazing flexibility to create the luxury trip to Europe that is just right for you! The hotels and affiliates that we trust for our customized trips have been carefully selected because they have proven to reflect the quality and service we want our guests to experience. TrueTrips will ensure an unforgettable journey, with exemplary customer service and continuous on-the-ground support throughout your Europe trip.

TrueTrips founder and CEO Christos Stergiou has been awarded for his knowledge and insight on the Greek isles and culture, and for the seamless execution of customized luxury vacations. Since 2008 he has been continually recognized as one of the World's Top Travel Specialists for Greece by Condé Nast Traveler magazine; and he has also been selected by Travel+Leisure magazine as an A-List travel agent since 2009. Since 2014, he has been included in Wendy Perrin’s WOW List as a trusted travel expert for Greece.

 
How it works
  • 1. Tell us who you are and what kind of trip you have in mind!

    As a first step we would like to get to know you and what you are looking for during your trip to Europe. The best way to get in touch with us is through our online travel survey. The more information you have for us the better, but we will be happy to make recommendations! Of course, we are also available to discuss your trip preferences by phone.

  • 2. Check out what we have created for you and give us your feedback

    Based on the information that you provide, we will get back to you with an initial TrueTrips itinerary, which serves as a starting point for further development. Your customized itinerary will literally take care of all of your travel details from the moment you arrive to the moment you depart, while giving you the freedom you need to relax and also explore on your own as desired.

    Upon reviewing your initial TrueTrips itinerary please get back to us with any questions or requests for changes, so that we can address them and present a revised itinerary based on your feedback.

  • 3. Ask more questions and let’s continue planning!

    There will likely be more questions and we are happy to answer them and let you explore more itinerary options as needed. Depending on the characteristics of your request, i.e. if you are planning a group trip or a wedding we will ask for a non-refundable Commitment Deposit in order to continue the planning of your trip. This Commitment Deposit counts towards the cost of your trip once you decide to book.

  • 4. Secure your trip!

    When you are excited about an itinerary and ready to secure your arrangements, we will ask for a deposit payment as well as a non-refundable service fee of 195 Euros per person. You can find all details about deposits, full payment and cancellation fees in our Disclaimers and Policies. The deposit amount will count towards the total cost of your trip. The service fee is additional to and does not count towards your total trip cost.

  • 5. Consider Trip Insurance!

    To protect you from any cancellation fees in case of unforeseen circumstances, please don’t forget to purchase trip insurance! Although trip insurance is optional, we strongly recommend you consider policies that include a “Cancel for Any Reason” option.

  • 6. We’re making it happen for you!

    Our operations department will now work on securing all the details of your trip, i.e. book your accommodations, arrange your transfers, issue tickets and plan any activities included in your itinerary, making adjustments as needed.

  • 7. Enjoy your trip and keep in mind that we’re just a phone call away!

    TrueTrips will allow you to travel with peace of mind – all you have to do is land! Not only will everything be pre-arranged for you so that you can simply sit back and enjoy your precious vacation time, but we are also just a phone call away should you require assistance during your trip. You will have access to us 24/7 through our emergency phone lines and of course by email!

  • 8. Welcome back home - please give us your feedback!

    We certainly hope that your travel experience with TrueTrips was excellent and that you will be back for more TrueTrips soon, but maybe you have some ideas for improvement. Upon your return back home, we will provide you with a feedback survey, which is the most reliable way for us to become even better at what we do!

Start planning your extraordinary travel experience

TrueTrips designs customized trips that seamlessly combine luxury with your individual travel style

BUILD YOUR TRUE TRIP