As travel activity and habits are changing, matters such as safety, flexibility and risk-free arrangements have moved to the top of our priorities. In this new era of travel, having a trusted and celebrated travel company at your side is the smartest play – even if you’re one of those extremely independent travelers!
TrueTrips is so much more than your typical travel agency. We are driven. We take time to delve into new travel norms as they form, we go above and beyond in the face of challenge and emergencies, and we leave no stone unturned in our efforts to ensure our guests’ experience is one worth remembering. Evident to this drive is that even under this year’s unprecedented circumstances, we continued receiving stellar first-hand testimonials about how we handled the COVID-19 outbreak. These stories put smiles on our faces and gave us the strength to keep giving it our all during this difficult time.
Stay with us for this five-minute read ahead to learn how the work we do in the office and on the field creates a safety net that will allow you to enjoy every part of your carefully curated experience without stress or worry.
Changing Travel Rules: We Are at The Top of our Game
In the upcoming years, the travel industry is likely to be in a constant state of fluidity as the world slowly adjusts to the new normal. Depending on current events, the rules of travel are likely to change on a frequent basis, and travelers will need someone they can rely on to help them navigate the new travel landscape, someone who can stay ahead of the curve, be proactive on their behalf and do the legwork for them. Staying on top of the ongoing developments in the industry is part of our daily routine and our extensive network of travel professionals in all our destinations makes it even easier for us to be aware of and anticipate changing conditions far in advance of the general public. Simply put, you’ll never be blindsided with us at your side.
We Always Have Your Best Interests at Heart
Making our guests feel confident and well taken care of has always been at the core of who we are, and we cannot imagine doing what we do without putting the needs of our guests first. We know the ins and outs of the travel industry, we know the right people, and there’s no one better than us to ensure your travel investment is protected. We are here to give you the peace of mind you deserve by negotiating hard on your behalf so that you receive the best deal possible and minimize your financial exposure - even in case you need to cancel or postpone your trip. We always make good on our promise to look out for you, which is partly why so many of our past guests choose to refer their friends and travel with us again and again.
We Are Just a Phone Call Away
As a tech-savvy company, we make use of technology to be faster, more efficient, and to eliminate mistakes, but when it comes to communication, we LOVE talking to you directly. Template voice instructions or automated email responses might be what you would get from a standard online travel agency, but we are far from standard. We make sure that there is always someone to help you 24/7, 365 days per year. Post Covid-19 travel will likely come with a new set of challenges, but that’s nothing to be concerned about when you have our Travel Experts on speed dial. From dealing with emergencies, to making last minute adjustments so that your trip stays on track, to negotiating with suppliers on your behalf to secure your travel investment, all you need to do is give us a call and we’ll take it from there. Think of our Travel Experts as your personal concierge team, ready to spring into action at the touch of a button.
We Take the Hassle Out of Your Trip
At TrueTrips, we’re all about making your life easier, especially during emergencies and unfortunate events, such as the current pandemic. We know the ins and outs of all our destinations and have a vast network of experienced travel professionals who possess insider information that only a local can provide. This puts us in a unique position to offer you a travel experience that is better organized, more secure, and ultimately more enjoyable than any trip you might attempt to plan on your own. Based on how things unfold, we can make last minute adjustments on the fly, while our on-the-ground presence means we can quickly come to your aid. If you’re traveling with us, you’ll never be alone.
It is possible that the Covid-19 crisis will change our approach and our perspective towards travel forever. While some travelers would never have considered having a professional to assist them, recent events have highlighted just how important it is to have an expert at your side. As you start warming up to the idea of travel once more, we will be here, waiting to help you re-discover the world when you feel ready. But, if it just so happens that you’re already dreaming about your next escape and you can’t wait to start planning it, then click on the button below and let us take care of you and your trip like we always have.